All Case Studies Digital Marketing & Performance Advertising Agency

Managing Clients, Campaign Tasks, Teams, and Payroll for Marketing Agencies

GrowthOrbit Digital Marketing
Managing Clients, Campaign Tasks, Teams, and Payroll for Marketing Agencies

The Challenge

GrowthOrbit Digital Marketing was handling multiple clients across SEO, paid ads, social media management, and content marketing. Each client had different deliverables, timelines, and reporting expectations. As the agency scaled, operations became increasingly fragmented.

Key operational challenges included:
โ€ข Client leads, active accounts, and renewals tracked across multiple tools
โ€ข Campaign tasks (SEO, ads, creatives, reports) managed informally via chats and spreadsheets
โ€ข No structured visibility into who was working on which client or campaign
โ€ข Attendance and productivity disconnected from actual campaign delivery
โ€ข Payroll, incentives, and reimbursements handled manually at month end
โ€ข Management struggling to get a real-time view of client workload and team utilization

This led to missed deadlines, inconsistent reporting, and high dependency on manual coordination.

The Solution

Karyalay was implemented as a centralized ERP platform to manage the agencyโ€™s complete workflow. All client enquiries, active clients, and service categories were organized within the CRM, creating a single system for sales and account management.

Each client campaignโ€”SEO, paid ads, content, or social mediaโ€”was broken down into structured tasks and recurring activities with assigned owners and timelines. Employee management and GPS-based attendance provided accurate visibility into team availability and daily work patterns.

Payroll processing was aligned with verified attendance, while reimbursement workflows were introduced for client meetings and field visits. Documents such as proposals, reports, and internal approvals were centralized. Management dashboards delivered real-time insights into campaign status, team workload, and overall operational health.

Modules Used

CRM Client Management Task & Campaign Management Employee Management GPS Attendance Payroll & Salary Reimbursements Documents & Approvals Management Reports & Dashboards

The Results

๐Ÿ“Œ Centralized client and campaign management across all marketing services
๐Ÿง‘โ€๐Ÿ’ป Clear task ownership for SEO, ads, content, and reporting teams
โฑ๏ธ Improved campaign delivery timelines with structured task tracking
๐Ÿ“ Reliable attendance data linked to daily operations
๐Ÿ’ฐ Accurate payroll and incentive processing without manual corrections
๐Ÿš— Controlled reimbursements for client meetings and travel
๐Ÿ“Š Real-time management visibility into clients, teams, and workloads
๐Ÿš€ Scalable agency operations without increasing coordination effort

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