Improving Branch-Wise Visibility and Centralized Control for SMBs

NovaServe Business Group operated multiple branches across different cities, each handling sales, client coordination, and daily operations independently. Branch teams reported updates through calls, emails, and spreadsheets, making it difficult for the head office to maintain a consolidated view. 🏢📊

Attendance tracking, task progress, and client follow-ups varied from branch to branch. Senior management lacked real-time visibility into branch performance, pending tasks, and team productivity. As the organization expanded, this fragmented reporting structure slowed decision-making and reduced operational control.

Karyalay was implemented to centralize operations across all branches under a single platform. CRM was used to manage leads and clients branch-wise while maintaining a unified view at the head office. 🧩

GPS-based attendance ensured consistent attendance tracking across locations. Tasks and work orders were assigned branch-wise, with teams updating progress through the mobile application. 📍📱

Management dashboards and branch-wise reports provided leadership with real-time insights into attendance, task completion, and overall branch performance without manual consolidation.

🏢 Clear branch-wise visibility for head office management
📍 Consistent attendance tracking across all locations
📌 Improved task accountability within each branch
📊 Centralized reporting without manual data collection
⏱️ Faster decision-making with real-time performance data
🚀 Scalable operations as new branches were added